Omnichannel support · AI-driven

One dashboard, customers worldwide

Bring WhatsApp, Telegram, Facebook, Instagram and LINE into one place. AI answers instantly; your team handles the hard cases.

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WhatsApp Telegram Messenger Instagram LINE

Core features

Everything under control

Manage every conversation from one screen. Faster, at lower cost.

Omnichannel

Bring WhatsApp, Telegram, Facebook, Instagram and LINE together, so no message is missed.

AI assistant

An AI bot answers common questions and helps your team respond more precisely.

Knowledge base

A self-service portal so customers find answers anytime, easing your workload.

Website builder

Launch a branded site fast and connect your support system with one click.

Marketing automation

Automate campaigns, reach the right customers, lift conversion and retention.

Analytics

Full reports to understand customers and sharpen your operations.

Global reach

Go global, connect customers worldwide

Support for the world's leading messaging platforms, so your business reaches every market.

WhatsApp Business Live

Official API, bulk messaging, automated support - reach users worldwide.

Telegram Live

Deep Bot API integration: groups, channels, paid subscriptions.

Facebook Messenger Live

Connect your official page, manage messages and comments, reply automatically.

Instagram Live

Own DMs and story replies with automated engagement.

LINE Live

Essential for Japan and Southeast Asia, with full Rich Menu and Chatbot support.

Zalo Live

The leading chat app in Vietnam — official Zalo OA API.

Viber Live

Popular in Eastern Europe & SEA — official Viber Bot API.

KakaoTalk Live

Korea’s #1 messenger — seamless Plus Friend API.

Discord Live

Communities & gaming — official Discord Bot API.

Slack Live

Team collaboration — official Slack API for alerts & tickets.

Product demo

See the whole flow in 15 minutes

Book an online demo and we'll walk you through omnichannel setup, AI support and automation.

Book a demo

Presenting the support workspace to a client in a bright office

How it works

One dashboard, online everywhere

Messages on any device, teams worldwide, support around the clock.

Phone and laptop side by side on a desk, both receiving messages — Multi-device · never miss a message

World map with connection lines on a bright office wall — Global customers · always online

A support agent on the night shift wearing a headset — Night shift · never offline

FAQ

Questions? We have answers

Which channels does CrossChat support?

We support WhatsApp Business, Telegram, Facebook Messenger, Instagram, LINE and more — all managed from one dashboard.

How is my data secured?

SOC 2 Type II certified, self-hosted deployment available, all data encrypted, GDPR compliant.

Is there a free trial?

Yes. 14-day trial, no credit card required, all features unlocked.

What payment methods do you accept?

Credit card, debit card, bank transfer, Alipay and WeChat Pay; annual billing available for businesses.

How do I integrate technically?

RESTful API, Webhooks, Zapier, plus ready-made Salesforce, Slack and HubSpot integrations.

Integrations

Connect your existing tools

Seamless integrations with the tools you already use. No need to replace anything.

Shopify Slack Salesforce HubSpot Zapier Stripe Notion Jira RESTful API Webhook

And more. Ask us.

Ready to connect customers worldwide?

Tell us about your business and market, and we'll set up your support system.

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CrossChat · Omnichannel customer support